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Create New Resiliency

Agility and Flexibility Enable Resiliency

Three terms with distinct definitions guide technology investment.

Investments in digital capability must deliver Agility, Flexibility, and Resiliency. 


While these terms have unique meanings and direct different technology capabilities, they are often applied interchangeably, losing their distinctiveness and complicating resiliency roadmaps. 


Here's how we use the three terms, and what they mean to us: 

Prerequisite: Data Architecture and Models

Before implementing and delivering Agility- or Flexibility- or Resiliency-level capabilities, organizations must establish, align and/or refine their involved data architectures and data models. 


We emphasize this because too often, initiatives to improve operating capabilities or introduce new ones focus on the functional IT solutions or applications. They fail to confirm first the suitability (also, consistency and readiness) of the data architecture(s) and model(s) to the IT-enabled capabilities being implemented.


Data architecture(s) are the overarching data environment(s), including structures, relationships, standards, policies, master data management and quality controls.


Data models are the representations of business processes, concepts and rules using data. They're described in modeling and database format languages. 


Properly architected and modeled data are essential to the efficient implementation and operation of business capabilities, regardless of where they reside along the Agility - Flexibility - Resiliency continuum. 

Agility

Agility connects data and process capabilities. (Note this is not the 'Agile' of the software development taxonomy).


Principal components of Agility include: 

  • Previously validated data: Architecture(s), Frameworks, Models, Acquisition Capabilities, Master Data Management, Storage & Retrieval, Analysis, Sharing, and Security,
  • Connectivity for process automation and simple pattern recognition (for RPA, ML),
  • Rapid experimentation, testing, validation, implementation and scaling of new processes.


Agility is the application of human talent and capability on "over the horizon" business issues and opportunities. 


Manifestations or Representations of Agility include:


  • Broad use of RPA to reassign low-variability workloads away from human knowledge workers.
  • Rapid development and implementation of routine data management applications involving or requiring low-complexity decision support. 


Agility provides the digital tools (data models, process landscapes, and connectivity) to modify core, routine business operations.

Flexibility

Flexibility delivers higher-value business application that use Agility-based capabilities. 


Flexibility leverages and extends digitally-enables core operations into larger, structural responses to changing business conditions. It enhances the business' ability to anticipate, prevent and respond rapidly to non-routine events. 


Examples of Flexibility include:

  • Material Hedging
  • Supply Chain End-to-end Capacity Management
  • Dynamic Alternate Sourcing, Production, Distribution
  • Dynamic Inventory Management
  • The capability to live-test new commercial ideas without risk to operations 


Flexibility increases the operating tempo of the enterprise by reducing data and information queues. 

Resiliency

Resiliency is the result of combining capabilities built for Agility and Flexibility. 


Like most technology-enabled business capabilities, Resiliency is the sum of constituent functions, integrated to deliver a valuable business result.


It combines the connectivity, data access, decision processing and automation developed for Agility with the higher value, outcome-driven business functions of Flexibility described above. 


Resiliency is the measurable ability to meet Business Continuity (BC), Integrated Risk Management (IRM) and Governance, Risk & Compliance plans and objectives. 


Resiliency has three main components related to supply chains: Capability, Speed and Cost. These link to the value optimization characteristics of the classic Operations Management Triangle components of Inventory, Capacity/Capability and Information. 


 Examples of Resiliency include:

  • Flexible Manufacturing: Digital Threads for Capability (Additive Manufacturing), Capacity (Ramp-Up at speed of Contract Manufacturing), integrated supplier logistics.
  • Secure, real-time S&OE - from Material Supplier to Customers (Damping the Bullwhip).
  • Dynamic Alternate Sourcing, Sustainment of secondary supply lines.


The New Resiliency is focused on using digitally-enabled capabilities, data and decision-making to strengthen the supply chain, assure business continuity and reduce monetizable risk.


The Resiliency Roadmap - Digital Supply Chains & Business Continuity

BTV Advisors offers a program to assess and analyze your current digital supply chain capabilities and recommend specific actions to enhance business continuity. 


We also assess the value and relationship of such actions and investments to the digital supply chain area of your BC, IRM and/or GRC systems. 

Go to the Resiliency roadmap
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